Frequently Asked
Questions

The boutique is at 15 Red Leaf Ln, Ladera Ranch, CA 92694. It is a private studio by appointment only. There is no front desk and no rotating staff. You book with me, and I am the one in the room.

All appointments are booked online through Vagaro. If you are not sure what to book, start with Find Your Perfect Facial, or book The Glow Edit and I will tell you.

We start with your skin, not a menu. I look at what is actually happening, ask what you have been using, and build the treatment around that. Full details are on Your First Visit.

It does not matter. I will cleanse first. Come as you are.

Your skin renews roughly every four to six weeks, so most clients see their best results on that rhythm. Consistency matters far more than intensity.

If you know you want to stay on schedule, the membership makes it easier and less expensive.

Most treatments have none, and you can go straight back to your day. Peels can leave light flaking for a few days. I will always tell you honestly beforehand what to expect, so you can plan around anything important.

Please give at least 24 hours' notice to reschedule or cancel. Cancellations inside 24 hours are charged 50 percent of the booked service, and a missed appointment without notice is charged in full.

Arriving more than 15 minutes late may mean your treatment is shortened or forfeited, with the full fee still applying. I keep a tight schedule so every client gets her full hour, and this is how that stays possible.

If this is your first visit or you are unsure what your skin needs, start with the Golden Hour HydraGlow. It suits everyone and it is the gentlest way in. For a full breakdown by concern, see Find Your Perfect Facial.

Firmness and fine lines, dullness and uneven tone, texture and congestion, dryness and dehydration, and acne at every age.

I also offer oncology-certified care for skin in active treatment or recovery.

Yes. The Teen Facial is designed for ages 13 to 17. It is a clear-skin treatment with education built in, so they leave knowing what to do at home.

A facial is what I do in the room. The Method is what you do at home. Thirty days, five medical-grade products, guided daily, with photographed proof at the end. They work best together, but either one works on its own.

Yes. Before and afters from actual clients on real protocols are on the Results page.

One hour with me, virtual or in person. We go through everything you already own, and I tell you what to keep, what to stop using, and what is missing. You leave with a written routine.

$100 of your fee comes back toward The Boutique Glow Method if you decide to start it. Book The Glow Edit.

No. Many people start here. It is the least expensive way to find out what your skin actually needs before spending on treatments or products.

A thirty-day reset built on five medical-grade products, with daily guidance from me and before-and-after photos at the end. It is not a subscription box. It is a protocol with an endpoint and a result. See what is included.

The membership is for clients who want to stay on the four-to-six-week rhythm without thinking about it. You get member pricing on treatments and priority booking. See membership details and pricing.

Yes. The V-Lift Series is available in 6, 10, and 14 sessions, with savings that increase at each tier. See the series.

Yes. Gift cards are available here and can be used toward treatments or products.

Often yes, with the right protocol and the right timing. I am oncology certified, which means I have been trained specifically in how chemotherapy, radiation, and surgery change the skin, and what is genuinely safe at each stage.

Everything is adjusted: products, pressure, temperature, duration. Read more about oncology skincare.

Yes. Reactive and compromised skin is one of the reasons Organiglo exists. Clean botanical formulations that still perform.

Book The Glow Edit first and we will find what your skin will tolerate before you spend on anything.

Organiglo is my own clean botanical line, formulated for people who want thoughtful ingredients that still deliver visible results.

The medical-grade line is higher potency and more corrective. Most routines I build use both.

Take the skin quiz. Two minutes, and I will tell you what to use, in what order, and what to skip.

Complimentary shipping on all orders over $150 within the US. Subscription orders ship free at any amount.

If your order is marked delivered but has not arrived, or appears lost in transit, contact me and I will help you track it down.

Subscriptions are the easiest way to keep your routine stocked. Choose your products and delivery frequency, and I will replenish them on your schedule.

Subscribers receive 10 percent off and free shipping on every subscription order, plus early access to new launches. Currently available for US customers only.

Yes. Go to the Subscriptions section of your account, click Manage, select a new delivery timeframe, and save.

You can add products at any time. To swap a product, cancel your current subscription and start a new one with your preferred selection.

Yes, at any time and without contacting anyone. Go to the Subscriptions section of your account, click Edit, select Cancel, and save.

Changes must be made at least 24 hours before your next scheduled shipment date.

Yes. Set up the subscription with the recipient's shipping address, and you will be billed as each order processes. Cancel at any time.

Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and Shop Pay.

Orders move to fulfillment quickly, so I cannot guarantee changes once an order is placed. If you catch a mistake, email me right away. If it has not shipped yet, I will do everything I can to fix it.

Please double-check your shipping address and product selection at checkout.

Because skincare is a personal-care product, all sales are final. I do not accept returns or exchanges on opened or unopened product. This is standard for professional skincare, and it is how I keep everything on the shelf sealed and safe for every client.

If something arrives damaged, or you received the wrong item, contact me within 7 days and I will make it right.

If you are unsure whether a product suits your skin, book The Glow Edit before you buy. That is what it is for.

Visit the account login page and choose Create Account.

Go to the login page and click Forgot Password to reset it.