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Get in touch

Questions about a product, a booking, or your routine. There is no support team here. I read everything that comes in and I answer it myself.

Choose whichever suits

The fastest way to reach me

Email

Best for product questions, order issues, and anything that needs a considered answer. I reply within one business day.

hello@theskincareboutique.com

Phone

Best for booking changes and anything time-sensitive. If I am with a client I will not pick up, but I will call you back the same day.

(949) 436-8471

Book directly

You do not need to contact me first to book. Appointments, rescheduling, and cancellations are all handled through Vagaro, at any hour.

Book on Vagaro

Use the form

Below this page, if you would rather not open your email. It comes to the same inbox and gets the same reply.

Jump to the form
The boutique

Where to find me

  • Address15 Red Leaf Ln, Ladera Ranch, CA 92694
  • HoursBy appointment only, Monday to Saturday
  • ParkingStreet parking. The studio is in a quiet residential setting rather than a retail centre, so come to the door at your appointment time.
  • No walk-insThe studio is private and there is no waiting area or drop-in retail. Everything is booked in advance.
  • One personNo front desk and no rotating staff. You book with me and I am the one in the room.
  • First time hereEverything about what to expect is on Your First Visit.

Before you write

Where is my order? You will have a tracking email. Check your spam folder first, then email me and I will chase it.

Which product is right for me? Take the skin quiz, which takes two minutes. If your situation is more complicated than a quiz can read, book The Glow Edit and I will go through everything you own.

I do not know what to book. Start from skin concerns and find the one that sounds like you, or find your perfect facial.

Can I return something? The full policy is in the FAQ.

Do you ship outside the US? Not currently.

I am in cancer treatment, or recently finished. Please read oncology-informed skincare first, then get in touch and we will work out whether now is the right time.

Please give at least 24 hours' notice to reschedule or cancel. Cancellations inside 24 hours are charged 50 percent of the booked service, and a missed appointment without notice is charged in full. Rescheduling is quickest through Vagaro rather than by email, since I may not see a message in time.